[Can Tho] Customer Service - Food Testing

Báo lỗi

☞ SGS Vietnam Ltd.

Lượt xem: 104

Ngày cập nhật: 22-04-2024

Địa điểm: Cần Thơ

Ngành nghề: Tư vấn - Chăm sóc khách hàng Dược Phẩm/ Hóa học/ Sinh học

Vị trí: Nhân viên

Mức lương: Cạnh tranh

Trình độ: Cao đẳng

Giới tính: Nữ

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Mô tả công việc

- Receive samples and register on the system. For CT Lab: Code and take photos of samples
- Understand customer’s requirements about test items, create sample delivery by choosing test item, test method, unit, LOD/LOQ, test matrix, and make sure test items are performed by proper labs (Chemical Lab, Micro Lab, Heavy Metal Lab.)… or registration form (if the tests are subcontracted) basing on application form/quotation/client’s request for each order for team leader review.
- Send order confirmation and update to relevant teams if there are any updates from clients to have proper actions.
- Follow up the results tested by subcontractor and have proper actions.
- Track orders and provide information requested by clients.
- Input order information into job management file for controlling productivity, revenue...
- Comply with QHSE policy & Quality management system (SOP, forms, guidelines, ISO17025, etc.).
- Cooperate with other teams to reach revenue target, transferring better service for customers.
- Other duties as requested by team leader/ CS Supervisor.

Yêu cầu công việc

-College/University graduated in related major (Chemistry/Food/ Micro)

- Fresh students

- Able to work independently and working in shift (Mon-Sat: 7AM - 4PM & 1PM - 9PM)

- English skills: reading & writing skills

Thông tin liên hệ

Liên hệ: Phòng Nhân sự

Địa chỉ: 198 Nguyen Thi Minh Khai St , Quận 3 , Hồ Chí Minh , Viet Nam

Hạn nộp: 22-05-2024

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