[Can Tho] Customer Service - Food Testing

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☞ SGS Vietnam Ltd.

Visualizza: 102

Giorno di aggiornamento: 22-04-2024

Località: Can Tho

Categoria: Consulenza / Servizio Clienti Farmaceutico / Chimico / Biotech

Posizione: Nhân viên

Stipendio: Cạnh tranh

Educazione: Cao đẳng

Sesso: Nữ

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Descrizione del lavoro

- Receive samples and register on the system. For CT Lab: Code and take photos of samples
- Understand customer’s requirements about test items, create sample delivery by choosing test item, test method, unit, LOD/LOQ, test matrix, and make sure test items are performed by proper labs (Chemical Lab, Micro Lab, Heavy Metal Lab.)… or registration form (if the tests are subcontracted) basing on application form/quotation/client’s request for each order for team leader review.
- Send order confirmation and update to relevant teams if there are any updates from clients to have proper actions.
- Follow up the results tested by subcontractor and have proper actions.
- Track orders and provide information requested by clients.
- Input order information into job management file for controlling productivity, revenue...
- Comply with QHSE policy & Quality management system (SOP, forms, guidelines, ISO17025, etc.).
- Cooperate with other teams to reach revenue target, transferring better service for customers.
- Other duties as requested by team leader/ CS Supervisor.

Requisiti di lavoro

-College/University graduated in related major (Chemistry/Food/ Micro)

- Fresh students

- Able to work independently and working in shift (Mon-Sat: 7AM - 4PM & 1PM - 9PM)

- English skills: reading & writing skills

Informazioni sui contatti

Contatto: Phòng Nhân sự

Indirizzo: 198 Nguyen Thi Minh Khai St , Quận 3 , Hồ Chí Minh , Viet Nam

Scadenza: 22-05-2024

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