[Can Tho] Customer Service - Food Testing

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☞ SGS Vietnam Ltd.

見る: 110

更新日: 22-04-2024

場所: Can Tho

カテゴリー: コンサルティング/カスタマーサービス 製薬/化学/バイオテクノロジー

レベル: Nhân viên

給料: Cạnh tranh

教育: Cao đẳng

性別: Nữ

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仕事内容

- Receive samples and register on the system. For CT Lab: Code and take photos of samples
- Understand customer’s requirements about test items, create sample delivery by choosing test item, test method, unit, LOD/LOQ, test matrix, and make sure test items are performed by proper labs (Chemical Lab, Micro Lab, Heavy Metal Lab.)… or registration form (if the tests are subcontracted) basing on application form/quotation/client’s request for each order for team leader review.
- Send order confirmation and update to relevant teams if there are any updates from clients to have proper actions.
- Follow up the results tested by subcontractor and have proper actions.
- Track orders and provide information requested by clients.
- Input order information into job management file for controlling productivity, revenue...
- Comply with QHSE policy & Quality management system (SOP, forms, guidelines, ISO17025, etc.).
- Cooperate with other teams to reach revenue target, transferring better service for customers.
- Other duties as requested by team leader/ CS Supervisor.

仕事の要件

-College/University graduated in related major (Chemistry/Food/ Micro)

- Fresh students

- Able to work independently and working in shift (Mon-Sat: 7AM - 4PM & 1PM - 9PM)

- English skills: reading & writing skills

連絡先情報

連絡先: Phòng Nhân sự

住所: 198 Nguyen Thi Minh Khai St , Quận 3 , Hồ Chí Minh , Viet Nam

締切: 22-05-2024

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