Customer Care Operation Supervisor

오류

☞ CÔNG TY CỔ PHẦN CHỨNG KHOÁN PHÚ HƯNG

전망: 121

갱신일: 14-04-2024

위치: Vietnam Ho Chi Minh

범주: 다른 컨설팅 / 고객 서비스 금융 / 은행 / 재고

수평: Trưởng nhóm / Giám sát

봉급: 15,000,000 VND - 20,000,000 VND

교육: Cử nhân

섹스: Nam / Nữ

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업무 설명서

- Maintain ongoing customer care service at PHS
- Set up the standard of customer care service for each specific service category & apply it to the daily tasks of customer care staff.
- Manage & Improve service operation quality via training, bringing technology into the business processes.
- Take responsibility for cooperating with related departments in the company to solve the customers’ issues outside the common standard and update the team members.
- Take responsible for staff management & reports.
- Other tasks as assigned by the line manager.

작업 요구 사항

- A passionate, service-minded & hands-on skills
- Must have at least 3 years of working experience in Vietnam Securities Companies or foreign-invested securities companies is a plus
- Good at using English (communicating & writing reports are must-haves)
- Have experience with using & operating customer issues via CRM or any customer relationship management platforms before.
- Logical thinking & tech-savvy are also what we prefer.

연락 정보

접촉: Mr. Long Hồ

주소: Tầng 21, Phú Mỹ Hưng Tower, 08 Hoàng Văn Thái, Phường Tân Phú , Quận 7 , Hồ Chí Minh , Viet Nam

마감 시간: 14-05-2024

무료 후보 신청 클릭

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