Giám Sát Tư Vấn Du Học (Educational Counsellor Supervisor) - Overseas Study Centre

Báo lỗi

☞ CTY TNHH ILA VIỆT NAM

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Ngày cập nhật: 14-04-2024

Địa điểm: Toàn quốc Hồ Chí Minh

Ngành nghề: Tư vấn - Chăm sóc khách hàng

Vị trí: Trưởng nhóm / Giám sát

Mức lương: Thương lượng

Trình độ: Cử nhân

Giới tính: Nam / Nữ

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Mô tả công việc

- Have excellent knowledge in terms of product and functional knowledge
- Give counselling to customers in person, on phone and by email
- Do telesales
- Complete school application and visa application
- Liaise with overseas schools on student application and issues
- Make sure the student folder filed with appropriate and enough documents
- Handle customer issues
- Conduct visa training and program orientation
- Follow up student study pathway with schools
- Conduct customer service after sales: build up supporter network and strengthen relationship with students
- Be interpreter for department seminars & support school partners at fairs
- Get to know and update overseas study market, competitors and other related education organizations frequently
- Attend training workshops, exhibitions, fairs and relevant events
- Support DM on assigned tasks
- EC supervising
- Observe/ monitor to make sure EC’s performance is accurate and professional;
- Monitor to make sure EC follow policies, procedures, instructions, internal regulations and standards;
- Working location: 146 Nguyen Dinh Chieu Street, Vo Thi Sau Ward, District 3, Ho Chi Minh City
* Benefits:
- Competitive salary
- Insurances fully provided
- Private insurance will be provided for official staff
- Discount up to 90% English tuition fees for staff and close relatives
- An active, professional, dedicated working environment with experienced managers and friendly colleagues
- Bonding trips and events
- 14 day-off per year along with other benefits according to the company’s regulation.
- Chances for promotion and transfer

Yêu cầu công việc

- University Degree, preferable overseas student
- Experience in Overseas Study area is an advantage
- Good command in 4 skills of English
- Good leadership and management skills
- Be able to well manage and organise the job
- Team work
- Communication
- Problem solving
- Creativity
- Cooperation
- Training, delegation & coaching skill

Thông tin liên hệ

Liên hệ: Ms Tiên - Phòng Nhân sự ILA

Địa chỉ: 146 Nguyễn Đình Chiểu, Phường 6 , Quận 3 , Hồ Chí Minh , Viet Nam

Hạn nộp: 14-05-2024

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