Ielts Coach (Minimum Ielts Band Score: 5.0 Overall)
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Ver: 182
Día de actualización: 14-04-2024
Ubicación: Ho Chi Minh
Categoría: Educación / Entrenamiento Consultoría / Servicio al cliente
Número de reclutas: 3 người
Posición: Nhân viên
Salario: Thương lượng
Experiencia: Dưới 1 năm
Sexo: Không yêu cầu
Descripción del trabajo
1. Student Support
• Be the main contact point for IELTS students after signing the contract until the end of their IELTS course via email
• Handle IELTS Student cases/ IELTS Class
• Follow-up every 2 weeks with current IELTS students to coach and motivate them to study, finish the course, complete their assignments and take the IELTS exam
• Proactively seek feedback on the class from the IELTS students and deliver to the Center Head of Teaching at the center as necessary
2. Administration
• Create and manage the list of IELTS Students to monitor their progress,
• Register students for the IDP test
• Manage the Online IELTS Platform, using it to organize classes and monitor student attendance and progress
• Manage the IELTS materials with the supplier and ensure the centers have the relevant materials for staff and students (including speakers)
3. Process Building & Compliance
• Build and maintain a set of Standard Operating Procedures (SOPs) and FAQs for IELTS when needed
• Work with the Sales Trainer to ensure all Sales Staff are aware and updated on IELTS SOPs and product and help answer their questions
4. Class Management
• Finalizing the date, time, and teacher and open the class before sending emails to center for EC to book.
• Support calling and booking student into class
5. Brand Ambassador
• Have a deep understanding of the Wall Street English Method, product line and value proposition
• Believe in and promote Wall Street English at all times
• Behave professionally and represent the company well at all times with students both inside and outside the school
Requerimiento de trabajo
- Minimum IELTS Academic band score: 5.0 overall
- Minimum academic requirement: IELTS experience preferred
- Demonstrate intermediate fluency in English
- Energetic, friendly and customer oriented
Beneficio laboral
- The position is also open for memebers who graduated from industries which different from Educational
- 15 days for annual leave and parking fee
- Personal Insurance (Aeon) - paid for various of medical services besides Social Insurance and Health Insurance
- Freely access and improve your English with WSE courses
- Access to various features releated to WSE teaching methods, including student journey and needs, correction techniques & eliciting techniques, methods of teaching for diverse groups of students, etc.
Plazo: 14-05-2024
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