Customer Service Executive (Inspection Service)

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☞ Bureau Veritas Consumer Products Services Việt Nam

Ver: 124

Día de actualización: 14-04-2024

Ubicación: Ho Chi Minh

Categoría: Consultoría / Servicio al cliente Textiles / Prendas / Calzado

Posición: Nhân viên

Salario: Thương lượng

Educación: Cao đẳng

Sexo: Nam / Nữ

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Descripción del trabajo

- Receive, check the booking information. Update procedures, contact with customers to ensure the booking process information in accordance with procedures prescribed by each customer
- Quotations for each customer request and payment tracking system to update IBMS if necessary
- Convey accurate, timely, and complete customer requirements for stakeholders
- Answers questions, complaints, complaining customer/ supplier/ factory
- Responsible for contacts and prepare the required documents such as technical documentation from customers , control samples , sample reserved ...
- Exposure , meet and discuss with customers , factories when directed by upper management
* Working time: Monday- Saturday: 08:00~17:00
* Working location: 648 Nguyen Thi Dinh, Thanh My Lơi, Thu Duc City, HCM City

Requerimiento de trabajo

- Knowledge of Microsoft Office ( MS Office - Word / Excel / Power Point )
- Have a basic knowledge of customer service
- Good communication (direct / email / phone ), be polite demeanor, confidence
- Use good English (speaking/ reading/ writing)
- Handling situations better
- Working with high pressure, organize the good work

Información del contacto

Contacto: HR Department

Habla a: 648 Nguyen Thi Dinh, Thanh My Lơi , Thành Phố Thủ Đức , Hồ Chí Minh , Viet Nam

Plazo: 14-05-2024

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