Customer Service Executive (Inspection Service)

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☞ Bureau Veritas Consumer Products Services Việt Nam

View: 133

Update day: 04-05-2024

Location: Ho Chi Minh

Category: Consulting / Customer Service Textiles / Garments / Footwear

Position: Nhân viên

Salary: Thương lượng

Education: Cao đẳng

Gender: Nam / Nữ

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Job description

- Receive, check the booking information. Update procedures, contact with customers to ensure the booking process information in accordance with procedures prescribed by each customer
- Quotations for each customer request and payment tracking system to update IBMS if necessary
- Convey accurate, timely, and complete customer requirements for stakeholders
- Answers questions, complaints, complaining customer/ supplier/ factory
- Responsible for contacts and prepare the required documents such as technical documentation from customers , control samples , sample reserved ...
- Exposure , meet and discuss with customers , factories when directed by upper management
* Working time: Monday- Saturday: 08:00~17:00
* Working location: 648 Nguyen Thi Dinh, Thanh My Lơi, Thu Duc City, HCM City

Job requirement

- Knowledge of Microsoft Office ( MS Office - Word / Excel / Power Point )
- Have a basic knowledge of customer service
- Good communication (direct / email / phone ), be polite demeanor, confidence
- Use good English (speaking/ reading/ writing)
- Handling situations better
- Working with high pressure, organize the good work

Contact Information

Contact: HR Department

Address: 648 Nguyen Thi Dinh, Thanh My Lơi , Thành Phố Thủ Đức , Hồ Chí Minh , Viet Nam

Deadline: 03-06-2024

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