Trainer (Call Center)

VIETNAM CONCENTRIX SERVICES COMPANY LIMITED

Aussicht: 185

Update Tag: 14-04-2024

Ort: Vietnam Ho Chi Minh

Kategorie: Pharma / Chemie / Biotechnologie Humanressourcen Gesundheit / Medizinische Versorgung

Position: Nhân viên

Gehalt: Cạnh tranh

Bildung: Cao đẳng

Sex: Nam / Nữ

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Jobbeschreibung

- Provide the product, process training to newbie agents and refresh training to existing agents.
- Make training plan and assessment for newbie agents.
- Ensure the training qualification and training passing rate.
- Coordinate with Teamlead and QC on training/coaching plan on requirement.
- Update training materials and ensure agents well trained updated knowlegde and information.
- Other tasks asigned by Operation Manager

Stellenanforderung

- At least 6 month experience in telesales training position
- Experience in nutrition is a plus.
- Good at communication, training content preparation/customization.
- Good at training/ presentation skill.

Kontaktinformation

Kontakt: VIETNAM CONCENTRIX SERVICES COMPANY LIMITED

Adresse: 06th FL, QTSC 9 Building, Quang Trung Software City, Tan Chanh Hiep Ward , Quận 12 , Hồ Chí Minh , Viet Nam

Frist: 14-05-2024

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