[HCM] - Software Support - Attractive Salary & Allowance

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Giorno di aggiornamento: 14-04-2024

Località: Ho Chi Minh

Categoria: IT - Software

Posizione: Nhân viên

Stipendio: 10 triệu - 15 triệu

Educazione: Cử nhân

Sesso: Nam / Nữ

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Descrizione del lavoro

1. Power Apps escalation support for end-users

- Assist Power Apps end-users in their daily operations

- Resolving end-user complaints quickly and efficiently

- Troubleshooting user or software errors that inhibit the efficiency of the interaction between people and technology in deeply technical issues

- Meeting with teams to help them analyze business trends

- Work with team members to solve the big impact issues

- Monitor data and verify the accuracy

2. Responsible for preparing user training material and guidelines

- Develop training manuals on how to use Power Apps

- Provide support & guidance to colleagues and customers that use the Power Apps, including the Training team

- Ensure clear and referenceable configuration documentation

Requisiti di lavoro

- Bachelor’s degree in Information Systems or Information Technology or relevant majors

- Be able to document case resolution to facilitate knowledge sharing with team members

- Must be able to work independently and be team-oriented, reliable, and dependable

- Basic English communication skills. (TOEIC 500, WSE level 9/20 or equivalent English levels)

- Power Apps knowledge, API is plus

Informazioni sui contatti

Contatto: Mr. Sang

Indirizzo: 21 Lê Quý Đôn , Quận 3 , Hồ Chí Minh , Viet Nam

Scadenza: 14-05-2024

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