Sales Associate II – Marketing Experts (English / Native Language Support) - In Kuala Lumpur, Malaysia

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☞ VIETNAM CONCENTRIX SERVICES COMPANY LIMITED

Visualizza: 125

Giorno di aggiornamento: 14-04-2024

Località: International

Categoria: Marketing / PR Consulenza / Servizio Clienti I saldi

Posizione: Nhân viên

Stipendio: Trên 1,000 USD

Educazione: Cử nhân

Sesso: Nam / Nữ

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Descrizione del lavoro

* DUTIES AND RESPONSIBILITIES:
- Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email daily, identifying sales opportunities and providing these businesses with the best solution for their business goal
- Improvae client’s experience by driving optimal and appropriate product adoption
- When applicable, manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
- When within scope and area of knowledge, provide pre- and post-sales assistance for all applicable products.
- Become an expert on all Social Media Account Advertising solutions
- Ability to identify trends and solve problems.
- Providing vital product insights & feedbacks, from their own experience using the Social Media Account Products and sharing the feedback from the Social Media Account Advertisers.
- Champion and produce success stories for advertisers who have had success in growing their business by using Social Media Account products
- Use a variety of tools to be able to effectively communicate and drive the Advertiser’s business to success

Requisiti di lavoro

- Bachelor’s degree
- 1 to 3 years working in a Digital marketing/online sales organization
- Knowledge of MS Office and use of voicemail and electronic mail systems
- Excellent communication skills: verbal, written, listening skills
- Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment
- Proactive mindset with regards to identifying issues and opportunities as well as communication with clients
- Highly motivated and goal-oriented
- Takes direction well while also demonstrating proactive behavior
- Creative decision-making skills and proven ability to work independently
- Strong attention to detail and follow-up skills Ability to multitask and work under pressure
- Feels comfortable contacting clients via phone, chat or email Bi-lingual agents: Level of proficiency in the local language is “Native” and B2 in English, following the Common European Framework (CEF), unless mutually agreed
upon

Informazioni sui contatti

Contatto: VIETNAM CONCENTRIX SERVICES COMPANY LIMITED

Indirizzo: 182 Lê Đại Hành , Quận 11 , Hồ Chí Minh , Viet Nam

Scadenza: 14-05-2024

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