Customer Service Officer (Cso) Salary 8-10M

Errore

☞ Công ty TNHH We-Edit Việt Nam

Visualizza: 183

Località: Ha Noi

Categoria: Altra Interprete / Traduttore Consulenza / Servizio Clienti Amministrativo / Impiegato / Assistente

Numero di reclute: 5 người

Posizione: Nhân viên

Stipendio: 8-10 triệu

Esperienza: Không yêu cầu

Sesso: Không yêu cầu

Đang tải ...

Descrizione del lavoro

Customer Service Officer (CSO) is responsible for the duties related to customer engagement and communication. CSO works closely with the production team to ensure on-time delivery, update new orders and resolve the issues of customers. In addition, the CSO will support the Sales team.

• Track requests and feedback from customers;

• Tracking email account, skype of Customer Service team to update issues, orders from clients to each team of the production department;

• Follow up and ensure to respond to customer information on time;

• Coordinate with the production department to inform customers about products related issues, delivery time, corrections, etc.

• Update customer requirements, updates to production management team;

• Update and maintain the customer information records, customer contact list;

• Download inputs and upload outputs to system and deliver to customers;

• Other tasks as required.

Requisiti di lavoro

• Language: Proficient in English, especially reading and writing skills.

• Experience: Experience in customer care (especially, in an international environment or graphic and image company is an advantage)

• Patient and have a high sense of responsibility and consistency.

• Good management skills, able to withstand high work pressure

• Hard work, progressive spirit, on time

• Can work in shifts (6:30 am–2:30 pm, 2:30 pm–10:30 pm, 10:30 pm–6:30 am, 8:00 am–17:00 pm)

Beneficio del lavoro

• Attractive salary and bonus

• Lunar New Year bonus with monthly salary 13, 14

• Review salary once a year;

• Annual winter trip; insurance according to State regulations (social insurance, health insurance, unemployment insurance, etc.).

• International, professional and creative working environment with a team of friendly & young colleagues and respecting cultural diversity & difference.

• Support for shift meals,

• And many other benefits, please join and find it out! ;)

Đang tải ...

Clicca per candidarti per un candidato gratuito

Applicare

Đang tải ...
Đang tải ...

LAVORI SIMILI

Đang tải ...
Đang tải ...