[WELCOME FRESHER]_CUSTOMER SERVICE_SALARY: 10M - 15M

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☞ Công ty Cổ phần Tập đoàn Vietstar

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Update day: 14-04-2024

Location: Vietnam Ho Chi Minh

Category: Restaurant / Hotel / Tourism Consulting / Customer Service

Position: Nhân viên

Salary: 10,000,000 VND - 15,000,000 VND

Education: Trung học phổ thông

Gender: Nam / Nữ

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Job description

- Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint.
- Providing accurate, valid, and complete information by using the right tools, methods, and processes.
- Report immediately serious cases/ inconstant situations.
- Ensuring a high level of customer service and a positive guest experience.
- Proactive update information/ knowledge about customer service.
- Good at English (Speaking, listening, writing, and reading)
-Probation 2 months, full 100% salary
- Working time: 5 days/week (any 2 days off).
- Shift: Rotate 24/7 (according to the arrangement of the team leader)
- Rotating shifts: 9 hours/shift/month (including 1.5 hour rest).

Job requirement

- No experience
- Self-motivated, cheerful, team work, mature
- Good behavior

Contact Information

Contact: Công ty Cổ phần Tập đoàn Vietstar

Address: Long Mã Building, 602 Cộng Hòa, phường 13, quận Tân Bình , Quận Tân Bình , Hồ Chí Minh , Viet Nam

Deadline: 14-05-2024

Click to apply for free candidate

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