Customer Service Advocate - Vietnamese Speaker - Job Overseas (Kuala Lumpur)

TDCX MALAYSIA SDN. BHD

View: 151

Update day: 14-04-2024

Location: International

Category: Marketing / PR Sales Consulting / Customer Service

Number of recruitment: 5 người

Position: Nhân viên

Salary: Thương lượng

Experience: 1 năm

Gender: Không yêu cầu

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Job description

● Support Google customers for online marketing and campaigns on Google My Business.
● Communicates to customers via phone, email or chat for any issues related to their interaction with Google My Business
● Manage the relationship between Google and its customers resulting in increased business by providing consultative advice sales solutions.
● Act as a voice for users/advertisers to provide product and process improvement opportunities back to Google.
● Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the ISO9001 and ISO18295-1 Quality Management System of TDCX.

Job requirement

• Possess at least a bachelor’s degree in any field.
• Preferable 1-2 years of experience in a customer service role OR experience in coaching, training, or educating in a sales environment.
• Good command of English and native language.
• Experience in customer service or sales.

Job benefit

RM3800 – RM4400 + (RM 500 KPI Incentive)
= 900USD - 1100 USD + ( 125USD KPI Incentive)
Working hours - Monday to Friday
Free air ticket from Vietnam to Malaysia
Free accommodation for 1 month
Outpatient RM600 for 1-year contract
Hospitalization RM20K & RM120 (per bed)
Permanent job / Full time
Minimum Degree or 2 years experience in arelated field
Fresh graduates are encouraged to apply
Experienced candidates will be added advantages
Location : Malaysia (KL Sentral area / Nearby LRT & KTM & MRT)

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Deadline: 14-05-2024

Click to apply for free candidate

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