Telesale Team Leader

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☞ VIETNAM CONCENTRIX SERVICES COMPANY LIMITED

Aussicht: 147

Update Tag: 04-05-2024

Ort: Ho Chi Minh

Kategorie: Beratung / Kundenservice Der Umsatz

Position: Trưởng nhóm / Giám sát

Gehalt: Cạnh tranh

Bildung: Cao đẳng

Sex: Nam / Nữ

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Jobbeschreibung

- Manage and responsibile for daily, weekly, monthly quartely, annually team performance.
- Ensure team member achieve hourly, daily set targets (main & sub KPIs)
- Motivate the team to achieve sales target.
- Training providing sufficient support to team member to delivery expected performance.
- Support the team member to handle difficult cases/calls.
- Reporting team performance and daily operation and support needed.
- Garther feedback from team members on customer’s feedback on products, gift, concern on products, campaigns,....
- Other tasks assigned by Operation Manager

Stellenanforderung

- College or university graduation
- At least 1 year experience in the same position of telemarketing team leader/supervisor, telesales team leader/supervisor
- Experience to manage telesales team from at least 10 agents.
- Experience in Nutrition is an advantage
- Good at team and people management skill
- Planning, analysis and reporting skills
- Enthusiastic, dynamic, persistent, honest

Kontaktinformation

Kontakt: VIETNAM CONCENTRIX SERVICES COMPANY LIMITED

Adresse: 06th FL, QTSC 9 Building, Quang Trung Software City, Tan Chanh Hiep Ward , Quận 12 , Hồ Chí Minh , Viet Nam

Frist: 03-06-2024

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