Head of Performance Management (Operation Division) - Hanoi

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☞ Ngân Hàng TMCP Việt Nam Thịnh Vượng (VPBank)

Aussicht: 108

Update Tag: 04-05-2024

Ort: Ha Noi

Kategorie: Finanzen / Bank / Aktien Der Umsatz Qualitätssicherung / Qualitätskontrolle

Position: Quản lý / Trưởng phòng

Gehalt: Thương lượng

Bildung: Cử nhân

Sex: Nam / Nữ

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Jobbeschreibung

1. Performance Management & Analytics:

- Issue-focus analysis: Perform data analytics to identify trends & underlying patterns &provide recommendations to support business decision making.

- Lead the design and implementation of analytics projects/ data sharing/ analytics exerciseswithin OPS division.

- Advise project owners/managers performance management methods, conduct post-launchevaluation for strategic & critical functional projects and initiatives/process.

- Conducts KPI assessment for the Division and underlying departments.

- Lead the design and implementation of unit cost model within OPS Division

2. Dashboards/ Report/ Warehouse/ Data Services:

- Design, Manage & Review periodic report/ dashboard (monthly, weekly, daily…) and providedata services to ad-hoc requests to support the Division Head and stakeholdersof theDivision.

- Continuously & actively identify areas of potential improvement/ simplification/ automationand implement these changes for dashboards/ reports/ warehouse/ dataservices to enhanceoperations & team productivity, capacity.

- Be the PIC from OPS team to work with relevant stakeholders (BI center, DataAnalytics &Insight, IT, etc.) regarding operations data rules, data extraction, data mart.

3. Team Management & Development

- Ensure all team members are motivated, challenged by proper task allocation, talent identification & development, coaching & mentoring, team engagement activities.

4. Stakeholder Management

- Deliver satisfactory stakeholder management & influencing, maintaining good relationshipwith other department & divisions: departments in OPS, BI Center, IT, Business departments,Project Management Office, Finance,…

Stellenanforderung

- University Graduate Major: Economics/ Management/Banking/ Finance

- At least 3 years in Banking industry, in which at least 1 year working in Operations of a bank.

- Having knowledge & experience at Planning/ Performance Management/ Analytics role in Financial service is an advantage.

- Good understanding of data modelling and prediction.

- Strong critical & analytical thinking

- Logical & Assertive communication

- Influencing skill

- Curiosity, Agility, High Adaptability to VUCA contexts & demanding stakeholders

- Passionate, proactive, self-motivated.

Kontaktinformation

Kontakt: Khối Quản Trị Nguồn Nhân Lực

Adresse: 89 Láng Hạ , Quận Đống Đa , Hà Nội , Viet Nam

Frist: 03-06-2024

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