Nhân Viên Chăm Sóc Khách Hàng - Customer Support

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☞ Công ty TNHH Concentrix Service Vietnam

見る: 164

更新日: 14-04-2024

場所: Ho Chi Minh

カテゴリー: レストラン/ホテル/観光 売上高 コンサルティング/カスタマーサービス

募集人数: 20 người

レベル: Nhân viên

給料: Thoả thuận

性別: Không yêu cầu

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仕事内容

* Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint,..
* Providing accurate, valid, and complete information by using the right tools, methods, and processes.
* Ensuring a high level of customer service and a positive guest experience

仕事の要件

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* Fluency in English ( Speaking, listening, writting and reading) - working 100% English.
* Ability to adapt and work well under pressure in a fast-paced environment
* Positive and resilient attitude
* CS role is a plus

仕事上の利点

Working Time 24/7, 2 day off per week, arrange by team leaders

Base salary, meal allowance, skill allowance, Internet allowance, monthly KPI bonus

SHUI, 14 Annual leave per year
Computer provided
100% English Environment
Global training program
Annual review
13th pay salary

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締切: 14-05-2024

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