HCM - Service Trainer

CÔNG TY CỔ PHẦN MAISON RETAIL MANAGEMENT INTERNATIONAL

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Ngày cập nhật: 14-04-2024

Địa điểm: Hồ Chí Minh

Ngành nghề: Nhân sự Mỹ phẩm/ Thời trang/ Trang sức

Vị trí: Nhân viên

Mức lương: Thương lượng

Trình độ: Cao đẳng

Giới tính: Nam / Nữ

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Mô tả công việc

Overview

The service trainer for Charles & Keith and Pedro will deliver, improve and monitor a variety of globally standardized training courses to develop Maison people and ensure their personal and professional excellence.

MAIN TASKS:

- Delivery of various in-store training to achieve the Company’s Customer Service Standard

- Champion various projects and initiatives to enhance quality of customer experience

- Be responsible for operation training plan, implementation, and effectiveness

- Provide feedback on learning and fashion programs to enhance store staff’s skills so that they are equipped with necessary skills to achieve business goals

- Follow up training effectiveness through in-class evaluations, in-store checklists, in-store evaluations, etc.

Yêu cầu công việc

- Diploma/Degree in related fields

- Minimum 2 years working experience in conducting trainings, preferably in Retail/Beauty industry

- Good in English (both writing and speaking)

- Proficient in MS Office applications (PowerPoint/ Word/ Excel)

- Pro-active, independent and meticulous

- Excellent communications and interpersonal skills

- Strong customer orientation

- Training/ L&D certifications will be a plus

- Fun, vibrant & outgoing personality with great personal style.

Thông tin liên hệ

Liên hệ: Phòng Tuyển dụng

Địa chỉ: 189 Dương Bá Trạc, Phường 1 , Quận 8 , Hồ Chí Minh , Viet Nam

Hạn nộp: 14-05-2024

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