Customer Service Officer (Cso) Salary 8-10M

Báo lỗi

☞ Công ty TNHH We-Edit Việt Nam

Lượt xem: 183

Ngày cập nhật: 14-04-2024

Địa điểm: Hà Nội

Ngành nghề: Tư vấn - Chăm sóc khách hàng Biên phiên dịch Hành chính - Thư ký - Trợ lý

Số lượng tuyển: 3 người

Vị trí: Nhân viên

Mức lương: Thương lượng

Giới tính: Không yêu cầu

Đang tải ...

Mô tả công việc

Customer Service Officer (CSO) is responsible for the duties related to customer engagement and communication. CSO works closely with the production team to ensure on-time delivery, update new orders and resolve the issues of customers. In addition, the CSO will support the Sales team.

• Track requests and feedback from customers;

• Tracking email account, skype of Customer Service team to update issues, orders from clients to each team of the production department;

• Follow up and ensure to respond to customer information on time;

• Coordinate with the production department to inform customers about products related issues, delivery time, corrections, etc.

• Update customer requirements, updates to production management team;

• Update and maintain the customer information records, customer contact list;

• Download inputs and upload outputs to system and deliver to customers;

• Other tasks as required.

Yêu cầu công việc

• Language: Proficient in English, especially reading and writing skills.

• Experience: Experience in customer care (especially, in an international environment or graphic and image company is an advantage)

• Patient and have a high sense of responsibility and consistency.

• Good management skills, able to withstand high work pressure

• Hard work, progressive spirit, on time

• Can work in shifts (6:30 am–2:30 pm, 2:30 pm–10:30 pm, 10:30 pm–6:30 am, 8:00 am–17:00 pm)

Quyền lợi công việc

• Attractive salary and bonus

• Lunar New Year bonus with monthly salary 13, 14

• Review salary once a year;

• Annual winter trip; insurance according to State regulations (social insurance, health insurance, unemployment insurance, etc.).

• International, professional and creative working environment with a team of friendly & young colleagues and respecting cultural diversity & difference.

• Support for shift meals,

• And many other benefits, please join and find it out! ;)

Đang tải ...

Hạn nộp: 14-05-2024

Bấm để nộp hồ sơ ứng tuyển miễn phí

Nộp hồ sơ

Đang tải ...
Đang tải ...

VIỆC LÀM TƯƠNG TỰ

Đang tải ...
Đang tải ...